Table of Contents

Contact Us

1. Get in Touch

We're here to help! Whether you have a question about our products, need assistance with an order, or want to provide feedback, we'd love to hear from you. Our customer service team is dedicated to providing you with the best possible experience.

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.

2. Contact Information

General Inquiries

Email: info@talmacing.com

Phone: +373 22 123 456

Address: [Your Business Address], Chisinau, Moldova

Customer Support

Email: support@talmacing.com

Phone: +373 22 123 457

Live Chat: Available on our website

3. Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (Moldova time)

Saturday: 10:00 AM - 4:00 PM (Moldova time)

Sunday: Closed

Holidays: We are closed on major Moldovan holidays. Please check our website for specific holiday hours.

After Hours: For urgent matters outside of business hours, please leave a voicemail or send us an email. We will respond as soon as possible on the next business day.

4. Department Contacts

Order Support

Email: orders@talmacing.com

Phone: +373 22 123 458

For questions about:

  • Order status and tracking
  • Shipping and delivery
  • Returns and exchanges
  • Payment issues

Technical Support

Email: tech@talmacing.com

Phone: +373 22 123 459

For assistance with:

  • Website issues
  • Account problems
  • Mobile app support
  • Payment processing

Business Partnerships

Email: partnerships@talmacing.com

Phone: +373 22 123 460

For inquiries about:

  • Wholesale opportunities
  • Brand partnerships
  • Supplier relationships
  • Marketing collaborations

Press & Media

Email: press@talmacing.com

Phone: +373 22 123 461

For media inquiries:

  • Press releases
  • Interview requests
  • Product information
  • Company updates

5. Contact Form

6. Frequently Asked Questions

How can I track my order?

You can track your order by logging into your account and going to "Order History," or by using the tracking number provided in your shipping confirmation email.

What is your return policy?

We offer a 30-day return window for most items. Please visit our Return Policy page for complete details and conditions.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can see the cost at checkout.

How can I change or cancel my order?

Please contact us immediately if you need to change or cancel your order. We can only modify orders that haven't been shipped yet.

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, and bank transfers. All payments are processed securely.

7. Visit Our Office

Address: [Your Business Address], Chisinau, Moldova

Parking: Free parking available on-site

Accessibility: Our office is wheelchair accessible

Appointments: While walk-ins are welcome, we recommend calling ahead to schedule an appointment, especially for business meetings or consultations.

Directions: [Provide specific directions or landmarks to help customers find your location]

Response Time: We aim to respond to all inquiries within 24 hours during business days
Emergency Contact: For urgent matters outside business hours, please call +373 22 123 456
Social Media: Follow us on [social media platforms] for updates and announcements